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National Payments Plan

Deliver Innovation | Enhance Inclusion | Maintain and Extend Integrity

NPP 2011
‘The aim of the National Payments Plan is to ensure that consumers, businesses and other organisations have access to a broad range of payment methods that meet their needs, and that they are confident in using them.’

The National Payments Plan is a set of projects and activities that look at how we can enhance and improve payments. It sets out publicly the agenda for much of our work. We refresh the Plan every three years and published the most recent Plan in October 2011.




Actions are grouped into three themes:

  • Innovation – enhancing existing and developing new payment services
  • Inclusion  - ensuring payment services are designed to meet the widest possible range of users
  • Integrity – making sure the operation of the payment systems is robust and preventing fraud

Covering these themes, actions in the Plan include:

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